Resume

Michelle Martinez (Missy)

Contact: missy |at| martinez |dot| net

Qualifications

Moderate to advanced skill in: HTML, web authoring, technical writing, content management software including Drupal and WordPress, database management, Windows XP/Vista OS, web design tools such as Dreamweaver and Frontpage, and graphics tools such as Adobe Photoshop and Microsoft MovieMaker.

Beginning to moderate skill in: MySQL and Access database structure, CSS, Linux, Unix systems, PERL, Javascript, Adobe Flash, PHP and Mac OS X. I am also literate in VB, RSS and XML and their application.

ePortfolio (in progress) available at: http://entropy.ece.arizona.edu/missy/

Work History

March 2009 - June 2009
Program Assistant, Arizona State Library, Phoenix, AZ

Coordinated meals, housing, parking and other needs for attendees of the 2009 Arizona State Library Institute, a week-long training program for paraprofessionals.
Acted as a representative for SIRLS, the School of Information Resources and Library Science, to encourage library professionals to pursue a master’s program.
Arranged for photography during the program and maintained a blog about events.

July 2007 - May 2009
Self-employed

Managed rental property and attended the master's program at the University of Arizona School of Information Resources and Library Science.

October 2005 - July 2007
Library Associate, Pima Country Public Library, Tucson, AZ

Provided excellent customer service to library patrons. Assisted users in navigating computer and Internet resources. Chosen to participate in the Emerging Technology group; tested web-based software, planning tools and social networking tools for potential usefulness in a public library setting. Served as technical liaison to IT department for 1st floor computing resources. Awarded PCPL student scholarship to attend PLA Conference in Boston, MA in 2006.

October 2004 - September 2005
Program Instructor, Pima County Public Library, Tucson, AZ

Taught a course on blogging, web graphics/design and web authoring to young adults. Troubleshot patrons’ computer problems at this computer-only branch (Santa Rosa Learning Center). Answered phones, placed book requests, answered reference questions and provided excellent internal and external customer service.

May 2001 - May 2002
Office Manager, Center for Strategic Budgeting and Assessments, Washington, DC

Maintained Microsoft Access database of over 5,000 military, political and media contacts. Performed weekly tape data backups and stored backups off-site. Troubleshot technical problems. Ordered supplies, answered phones, arranged flights, meetings and seminars, and performed other clerical tasks. Solved logistical problems for seminars, cold-called Hill staff and supervised interns as needed.

July 1998 - July 2000
Assistant Language Teacher, Yoron Board of Education, Japan

Taught English as a second language at all five local schools and at all levels of competency. Publicly interpreted Japanese/English and English/Japanese for the City of Yoron Board of Tourism. Assisted students in completing overseas exchange programs, taught adult continuing education courses and mentored an English club.

May 1997 - May 1998
Intern, Washington State Department of Health, Spokane, WA

Prepared field-work documents for engineers. Helped maintain the DOS-based database for drinking water data, and performed a full system data check to compare digital and hard-copy data for a result of 97% accuracy. Assisted the city planner by previewing environmental plans for cities in Eastern Washington. Performed clerical tasks such as filing, answering phones and data entry as needed.

May 1997 - May 1998
Editor-in-chief, Reflection Literary Magazine, Spokane, WA

Hired and directed a five-person editorial board. Advertised and collected submissions for the editorial board. Created a budget and determined line-item needs. Created templates using QuarkXpress and Adobe PhotoShop. Oversaw printing and arranged for delivery of of the magazine.

Education

Master of Arts, Information Resources and Library Science, University of Arizona, May 2009.
Japanese Training, Naha Japanese School, August 1999.
Bachelor of Arts, English Literature. Gonzaga University, 1998.
High School Diploma. New Plymouth High School, 1994.